FAQ

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Where are your products manufactured?

All our products are crafted with 100% authenticity, meticulously manufactured in our own Chaisikarin Garden Home, nestled in the serene Lamphun Province of Thailand.

What types of skincare products do you offer?

Discover our wide range of herbal skincare products, meticulously crafted to cater to various skin types and concerns. Our collection includes:

  • Facial Cleansers: Gently purify your skin with our natural, herb-infused cleansers.
  • Facial Scrub: Exfoliate and rejuvenate your skin with our gentle yet effective facial scrubs.
  • Body Lotion: Nourish and hydrate your skin with our luxurious, plant-based body lotions.
  • Body Scrub: Smooth and revitalize your skin with our invigorating body scrubs.
  • Herbal Spa Shampoo: Cleanse and strengthen your hair with our herbal spa shampoos, enriched with natural extracts.
  • Serums: Target specific skin concerns with our potent, herb-infused serums.
  • Sunscreen: Protect your skin with our natural, broad-spectrum sunscreens

Each product is infused with high-quality herbs and plant-based ingredients, reflecting the wisdom of Thai skincare traditions. Experience the natural way to beautiful, healthy skin.

Why choose to buy our Chaisikarin Natural Herbal Skin Care Products?

All ingredients listed on our products are thoroughly approved and verified by the Thailand FDA, which adheres to the stringent standards of the Asian FDA

Good health is a universal aspiration, and throughout the years, we have built trust in our products by embracing the wisdom of Thai traditions. Rooted in the renowned Ban Chaisikarin Herbal Garden, our skincare line is crafted with high-quality herbs and premium plant-based ingredients, ensuring the utmost care for your skin.

  • Herbs have side effects and very little drug allergy

Our products are not only effective but also safe, with minimal side effects and very low risk of allergies, as they are made from everyday food and drink ingredients.

  • Toxicity caused by herbs

According to herbal toxicity test reports, the herbs we use have very low toxicity, with some species having none at all.

  • Not at risk to drug overdose

Additionally, there is no risk of drug overdose, as the medicinal properties in the herbs are naturally diluted and not concentrated.

Are your products vegan?

While our products are not officially certified vegan, they are entirely suitable for vegans and vegetarians. We ensure that all our products are free from animal derivatives and have never been tested on animals. Our formulations are crafted from high-quality herbs and plant-based extracts.

For detailed ingredient information, please visit our website or refer to the packaging of each product.

Are your products suitable for sensitive skin or cause allergy?

Our products are crafted with herbs and plant-based extracts, which typically cause fewer allergic reactions. However, individuals with sensitivities or allergies to any listed ingredients should refrain from using these products. If you have sensitive skin or are unsure about potential reactions, please conduct an allergy patch test before use. Discontinue use immediately if any irritation occurs. ShazAngel Beauty & Wellness LLP is not liable for any adverse reactions to specific ingredients.

Is your herbal spa shampoo SLS (Sodium Lauryl Sulfate) and Paraben-free, suitable for children?

Yes, our herbal shampoo is free from SLS (Sodium Lauryl Sulfate) and parabens. Our herbal shampoo is suitable for all age groups, except for infants and young children under 7 years old.

However, individuals with sensitivities or allergies to any listed ingredients should refrain from using these products. If you have sensitive skin or are unsure about potential reactions, please conduct an allergy patch test before use. Discontinue use immediately if any irritation occurs. ShazAngel Beauty & Wellness LLP is not liable for any adverse reactions to specific ingredients.

Is your product suitable for eczema skin?

Our skincare products are crafted primarily from herbs and plant-based extracts, designed to provide essential protection for normal skin barriers. Please note that they are not intended to treat eczema or any skin allergy conditions. For such concerns, we recommend seeking medical advice and treatment.

Is your product suitable for use during pregnancy?

Our products are formulated with natural, plant-based ingredients and are generally gentle on the skin. However, during pregnancy, skin sensitivity can increase. We recommend consulting with your healthcare provider before using any new skincare products to ensure they are safe for you and your baby.

Do your products contain any harmful chemicals?

No, we avoid using harmful or harsh chemicals in our formulations. Our focus is on natural and herbal ingredients that promote healthy skin without adverse effects.

Where do you ship to?

We only ship within Singapore. Local delivery to Singapore is free for all orders above $100. Otherwise, there will be a $5.00 shipping fee.

How long does shipping take?

Shipping takes 3-5 working days for local deliveries. We ask for your kind understanding that there may be 1-3 working days delays during busy sale periods. ShazAngel Beauty & Wellness LLP is not liable for any late delivery caused by logistic partners.

I have a missing, wrong, damaged, or expired item in my order.

Please email us at shazangelbeautyandwellness@gmail.com immediately or send a DM via our social platform with a screenshot of the item. And we will do our best to assist you.

How can I contact customer service?

You can reach our customer service team through the contact form on our website or by emailing shazangelbeautyandwellness@gmail.com. We're here to help with any questions or concerns you may have.